Nice article and very actual, thanks! Last week I found myself exactly in this situation as described at the start of your article. To make my point to management I drew some cartoons and shared these at the weekly management stand-up. And instead of just confronting them with their contraproductive behavior, I presented it as an offer to help them in finding the information they are looking for. So now we are going to work on this together. Thanks again for this great article to point out what a scrum master can do to resolve such a tricky situation!